Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, registering for, or using the HeyDecode website (heydecode.com), mobile web portal, live video classrooms, or any affiliated services operated by HeyDecode (CodeXLNC EdTech Pvt Ltd) (collectively referred to as “HeyDecode”, “we”, “us”, or “our”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must discontinue using our services immediately. If you are accessing the services on behalf of an educational institution, school, or corporate entity, you represent that you possess the authority to bind such entity to these Terms.

2. User Accounts & Security

To access specific features—including live cohorts, AI mock interviews, the Cloud IDE, and certification exams—you must register for a HeyDecode account. When creating an account, you agree to:

• Provide accurate, truthful, current, and complete information during registration.
• Maintain and promptly update your account profile and contact details.
• Safeguard your authentication credentials and prevent unauthorized access to your account.
• Notify us immediately at support@heydecode.com upon discovering any security compromise.

Accounts are non-transferable and strictly designated for single-user individual use. Sharing login credentials or simultaneous multi-device streaming of cohort sessions without written permission is strictly prohibited and constitutes grounds for immediate account suspension.

3. Overview of Educational Services & AI Tools

HeyDecode provides a comprehensive learning and engineering ecosystem comprising:

4. Free Live Demo Classes & Promotional Sessions

HeyDecode offers prospective learners the opportunity to request and attend complimentary Live Demo Classes. By submitting a demo request:

• You agree that demo sessions are 100% free with zero requirement to purchase or enroll in a paid cohort.
• You consent to receiving meeting access links (via Google Meet, Zoom, or similar), schedule reminders, and pre-class reading materials via WhatsApp, SMS, and Email.
• Free demo seats are subject to availability and assigned on a first-come, first-served basis.
• HeyDecode reserves the right to modify demo class timings or instructors with prior notice to registered participants.

5. Tuition, Payments & Batch Rescheduling

Enrollment in paid bootcamps and access to premium study materials are subject to the following billing terms:

• Payment Processing: All tuition payments, course subscriptions, and note store purchases are processed through verified, RBI-compliant third-party payment gateways (e.g., Razorpay, Stripe, UPI). HeyDecode does not store raw credit/debit card numbers.
• Installment & EMI Options: Where installment or No-Cost EMI plans are offered, students agree to satisfy all scheduled installments as agreed upon checkout. Failure to complete installment payments may result in suspension of cohort access and withholding of completion certificates.
• Batch Rescheduling: If a student cannot attend their enrolled batch due to unforeseen personal or medical reasons, they may request a one-time batch transfer to an upcoming cohort within six (6) months, subject to seat availability and written approval from our academic team.
• Refund Policy: For live mentored cohorts, refund requests must be formally submitted in writing before the commencement of the second scheduled live class. Due to the immediate delivery of digital goods, study notes, downloadable cheatsheets, and self-paced video courses are non-refundable once accessed.

6. AI Usage, Credits & Fair Use Policy

HeyDecode incorporates generative artificial intelligence and large language models (LLMs) to enhance code comprehension, provide speech-to-speech mock interviews, and evaluate resume content.

7. Intellectual Property Rights & Code Ownership

a. Your Code & Projects: You retain complete, unrestricted ownership of all original source code, projects, portfolios, and resume text authored by you in the Cloud IDE, SQL Studio, or capstone repositories. HeyDecode claims no intellectual property ownership over your personal creations.

b. HeyDecode Platform IP: All course lecture recordings, proprietary curriculum frameworks, instructional slide decks, interactive note content, problem sets, and platform source code belong exclusively to HeyDecode.

c. Anti-Piracy & Redistribution Ban: You are granted a personal, revocable, non-exclusive, non-transferable license to access the learning materials. You agree not to record, rip, publicly distribute, share credentials, resell, upload to file-sharing portals, or torrent any proprietary HeyDecode courseware. Unauthorized redistribution will be met with immediate legal action under copyright laws.

8. Career Guidance & Placement Support Disclaimer

HeyDecode provides comprehensive placement assistance, including 1-on-1 mock interviews, resume ATS optimization, LinkedIn profile reviews, and fast-track referrals to our corporate hiring partners.

However, HeyDecode does not guarantee guaranteed job placement, specific employment offers, or specific compensation (CTC) figures. Actual job offers and remuneration depend entirely on individual candidate performance, technical assessment scores, recruiter requirements, and macroeconomic market dynamics.

9. Student Code of Conduct & Community Guidelines

To maintain a supportive, inclusive, and professional environment, all students, instructors, and community members must adhere to our Code of Conduct:

• Treat fellow learners, mentors, and staff with courtesy, dignity, and respect in live chat, audio discussions, and WhatsApp/Discord channels.
• Zero tolerance for harassment, hate speech, abusive language, discrimination, or unwanted personal solicitation.
• Strict academic integrity during certification exams, coding assessments, and hackathons. Plagiarism or unauthorized tool assistance where disallowed will result in disqualification.

10. Limitation of Liability & Disclaimers

To the maximum extent permitted under applicable law, HeyDecode and its directors, officers, employees, and mentors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, employment opportunities, or goodwill, arising from your use of or inability to use the platform.

Our educational platform and tools are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Hyderabad, Telangana, India.

12. Contact & Grievance Redressal

If you have any questions, feedback, or grievance regarding these Terms of Service or our learning programs, please reach out to our team: